When somebody tells me they're product-driven, I generally believe them, but when somebody tells me they're customer-driven, I assume they're lying. And usually in the most dangerous way -- to themselves. I've made no secret of my strongly partisan belief that being
So You Think You're Customer-Driven?
So You Think You're Customer-Driven?
So You Think You're Customer-Driven?
When somebody tells me they're product-driven, I generally believe them, but when somebody tells me they're customer-driven, I assume they're lying. And usually in the most dangerous way -- to themselves. I've made no secret of my strongly partisan belief that being